Robotics from the B2B world: 25. When the customer says “no”…
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As a salesperson, when a customer tells you “no,” do you take it as the definitive end? If not, you’re doing well.
Because 60% of customers reject a business offer not once, but four times before finally accepting it.
This number is listed in the article The Importance of Sale Follow-Ups – Statistics on the Invesp website.
One thing follows from this, among other things : In addition to self-confidence, empathy, and knowledge, perseverance also makes a great salesperson.
Even in the world of business, “no” does not always mean “no”.
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